This is our story

About us

With BryterCX, formerly ClickFox, organizations achieve significant ROI while creating better customer experience. BryterCX Journey Management Suite transforms omnichannel event data into a clear map of customer behaviors and journeys. Companies can monitor and measure their true customer journeys against key benchmarks to identify friction and quickly remediate issues to improve customer satisfaction, optimize frontlines and increase digital containment. BryterCX has helped the world’s leaders in banking, insurance and utilities transition from a siloed focus on channel analytics to enterprise-wide alignment around customer journeys.

Leadership

Jeni Axline

Jeni Axline

VP, Sales

Amie Coleman

VP, Marketing

Tim Dahltorp

Chief Financial Officer
Katina Lundberg

Katina Lundberg

VP, Human Resources

Lenny Nash

Chief Executive Officer

Ken Ong

Chief Product Officer
Alicia Ping

Alicia Ping

VP, Sales

Eric Smith

SVP, Engineering

Brandon Toller

Director, Product Management

John Villwock

VP, Product Solutions

Board of Directors

Dave Johnson, Chairman

Lenny Nash, CEO

Chuck Haling

Geoff Oblak

Matthew Safai

Amnon Shoham

Partners

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