Go frictionless with Customer Journey IntelligenceTM

About us

With BryterCX organizations achieve significant ROI while creating better customer experience.

BryterCX Journey IntelligenceTM transforms omnichannel event data into a clear map of customer behaviors and journeys. Companies can monitor and measure their true customer journeys against key benchmarks to identify friction and quickly remediate issues to improve customer satisfaction, optimize frontlines and increase digital containment. BryterCX has helped the world’s leaders in banking, insurance and utilities transition from a siloed focus on channel analytics to enterprise-wide alignment around customer journeys.


Mike Torto

Chief Executive Officer

Tim Dahltorp

Chief Operation Officer & Chief Financial Officer

Eric Smith

Chief Technology Officer

John Villwock

SVP, Product Solutions
Katina Lundberg

Katina Lundberg

VP, Human Resources
Jeni Axline

Jeni Axline

VP, Sales
Alicia Ping

Alicia Ping

VP, Sales

Board of Directors

Chuck Haling

Geoff Oblak

Matthew Safaii

Amnon Shoham


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