Ken Ong, Chief Technology Officer & Journey Data Expert, BryterCX
The COVID-19 impact on businesses worldwide continues to grow and companies where contact centers play an integral part in customer support are seeing an unprecedented...
Ken Ong, Chief Technical Officer & Journey Data Expert, BryterCX
Chris Clarke, Director of Artificial Intelligence AI, Data Scientist, BryterCX
Great customer experiences result in happy and more engaged customers. Understanding customer...