"Don’t fall into the trap of only worrying about your own metrics. Today’s customers want a seamless experience, and a unified digital omnichannel strategy is the solution."
April Israel is a Senior Consultant at BryterCX with 7 years of professional consulting experience. She is a trusted advisor for clients and specializes in creating and managing Customer Experience Journey Programs. Her strengths include priority and strategy alignment, stakeholder relationship building, and managing large data analysis projects. She resides in Denver, Colorado. When she is not working, she enjoys skiing, reading, and hanging with her adopted pup, Miyla.